The Contact Center Conference Fall 2012 is the conference you won't want to miss. The conference programs are developed with the help of contact center professionals who are passionate about their industry. Furthermore, each successive conference builds upon its successes by taking into consideration the feedback from past attendees thereby improving the conference experience. As an attendee, you receive the educational development you want most presented to you in the best learning environment possible.
Attending this conference will help you meet your professional career goals; give you the knowledge to improve the customer experience for your contact center; find the latest tools; discover emerging trends; develop new or improve existing processes; network and gather with other higher-level professionals; and gain industry insight you won’t find anywhere else.
The full conference experience includes pre-conference workshops, in-depth educational sessions and professional networking opportunities. By participating in the full experience you will learn actionable strategies to manage your workforce; learn social media trends; identify new opportunities to improve the customer experience; strengthen your strategic planning skills; improve agent retention; manage a virtual workforce; and integrate technology successfully.
Not only will you walk away from the conference with advanced knowledge but you will also gain a network of peers who understand the challenges you face every day in your career. The Contact Center Conference has proven to not only help contact center leaders meet other successful people but it helps leaders refresh and energize their careers in a setting that can only be described as paradise